For secure their reservation , your booking engine clients must provide their credit card.]]]]]]]]]
To collect a deposit or the whole of your reservation file, you can:
- or browse to the bank account of the customer and enter the payment on your payment terminal, ]]]]]]
- or, if you don't have a payment terminal, option Stripe in your account ]]]]]]]]]]]]
By activating this option, and without having access to the bank details of your customers (which secures even more their booking), you can:]]]
- Collect a deposit and a balance on the reservation record,]]]
- Collect a cancellation fee of or no-show]]]
Once collected, recorded in Stripe sums are then transferred to your bank account within 48 hours.
Activate the Stripe Option:
- In your account , click on Options ]]]]]]]]]]]]
- Click on option PayOnline ]]]]]]]]]
- Post option in the page of payment from your account ]]]]]]]]]]]]]]]
- Enabled: you can start to recover payments on your reservation files
Disable Stripe:
- In your account, click on Options
]]]]]]]]]]]] - Click on for select the PayOnline Option ]]]]]]]]]]]]]]]]]]
- Post disabling in the page of payment from your account ]]]]]]]]]]]]]]]]]]]
- The option is disabled: you can no longer recover payments on your reservation except via files provided by your bank payment terminal .]]]]]]]]]
How much is this option?
The Option proposed by Stripe, one of the world leaders of payment online: it allows you to directly operate the payments from our platform at a cost of 3% by direct debit .]]]]]]
It has a commission by levy and not by reservation :]]]]]]]]]]]]
- Indeed, for reservation of €200,
- It is possible that you collect as a deposit of 30%,
- i.e. € 200 x 30% = € 60
- On which you pay €60 x 3% = € 1.80 fee
- If you cash the balance of the reservation directly at you (€200 - €60 = € 140), your fee will be €0 on this part of your reservation
- Total booking € 200 only will cost you € 1.80 fee, be a little less than 1%...
Charges levied on each reservation file you are detailed by folder:

The funds collected by Stripe you are returned within 2 days after payment : you can follow in real time the State of the collected sums and amounts being transfer to your bank account.]]]
Note that you can choose to collect only certain transactions (for example: bookings last minute) and continue to collect directly (by cheque, cash and holiday vouchers) other reservations. In this case, you pay no commission.
Important :]]]
- Once the option is purchased, for reasons of safety and traceability of funds transferred, Stripe requires a verification of your identity: see how to file the scan of your passport or your identity card ]]]]]]
- Once the option is purchased, also enter the IBAN of your bank account to allow for transfers of funds all 48 hours: see how to enter the IBAN code .]]]]]]
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